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Bem Sarti's avatar

Interestingly enough, this has been a problem (obviously in different forms) for centuries now, going back to what Marx described as “reification”(from Latin res/rei, “thing”), that he believed was one of the core characteristics of capitalism. The idea that art and culture are not valuable in and of themselves but rather their value comes exclusively from how much we are willing to pay for it (in this case, with our time), almost always leads to the kind of distortions that you describe here.

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Doug's avatar

I am not a sales person but, for a number of reasons, spent a few years in sales. At one level, the purpose of sales is to solve a problem; person has <x> need, I have the solution, shake hands and a sale happens. When done properly it is an art form and a win for both sides of the transaction. Enter the mechanics; I'm given a quota and my pay for the year is based on attainment of said quota. Since I'm not good at sales, the quota soon became 'the thing'. I understand why bad sales reps have such a horrible reputation. At the point you're working for the commission, the job stops being art and turns into a grind. I've seen similar processes in engineering (work to the deadline or budget rather than solving a problem). This process just sucks the life out of any activity.

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